The Hightown Experience

What does it mean for our clients when they work with a company like Hightown Group? Our ongoing commitment is to provide the same level of service for everyone, irrespective of the size of the organisation and the nature of the work being undertaken.

Our aim is to always provide the same first class service across the board.

It’s not about us dictating what you need because we know best. We work closely with all our stakeholders, whether it’s a small business looking to get off the ground or a multimillion-pound corporation wanting to improve its infrastructure. That involves getting to know what your requirements are and how we can deliver it in the most cost effective and sustainable way while also meeting your aspirations.

We’ve had more than 40 years providing a quality experience to a range of clients. We’re not just in it for the short term but believe in building long lasting relationships that deliver time and again. The different strands of our business, from new builds and refurbishments to long-term maintenance and professional design, all fit together perfectly, allowing us to offer a range of services that benefit all types of business and organisations.

We’re just as comfortable working with multiple stakeholders at a university or educational establishment as we are dealing with modern private businesses. We help all clients maximise their operational and development budgets, bringing high quality expertise and an open, collaborative approach to the table. We do this by staying true to our core beliefs but also ensuring those we work with and who provide services to us are on the same page when it comes to delivering quality and sustainability.

Doing good business in the North West area is not just about bringing high class construction and maintenance services to our clients. It’s about being part of a community. As a family owned business that has seen some great success over the last forty years, we know the value of building strong relationships with all our clients.

As with most businesses, we always believe we are only as good as our last job. The fact that we have long standing and productive relationships with a number of North West educational institutions, some of whom we’ve been providing services to for over 30 years, is a testament to our commitment and our dedication to good service.

There are plenty of smaller businesses we have provided construction, refurbishment, design and maintenance services to during our lifetime. We constantly examine our processes and how we deliver to individual clients and continue to put their needs and interests at the top of our provision. That means not only getting to know their exact requirements but also being open and honest about what is possible and what is not.

To provide quality every time, we need to be sure that the partners we work with have the same ethos. That doesn’t come without having the right building blocks in place – from the owner of the company to those who deliver our services on a daily basis, our mission is to show due diligence and professionalism irrespective of the client we are dealing.